Management Trainee Role
2 days ago
We are seeking a skilled and ambitious Management Trainee to join our team at The Famous Amos Chocolate Chip Cookie Singapore Pte Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth running of our outlet.
Salary: SGD 35,000 - 45,000 per annum (dependent on experience)
About the JobThis is an exciting opportunity for individuals who are passionate about baking, customer service, and leadership. As a Management Trainee, you will be responsible for overseeing daily store operations, including baking, inventory management, and customer service. You will work closely with our Store Manager to develop your skills and knowledge, and have the opportunity to progress to a leadership position within the company.
Key Responsibilities:
- Operational Excellence:
- Assist in the preparation of high-quality baked goods, adhering to company recipes and quality standards.
- Support the wrapping of hampers and gift sets during promotional periods.
- Maintain adequate stock levels of batters and dry goods.
- Perform daily cash handling tasks, including opening, closing, and reconciliation.
- Maintain a clean and organized work environment through effective housekeeping.
- Supervise and lead the team in the absence of the Store Manager.
- Ensure that all staff are properly oriented and trained, fostering a supportive work environment.
- Participate in staffing activities, including recruitment, scheduling, and performance management.
- Ensure the outlet complies with company policies and procedures.
- Oversee the maintenance of outlet equipment to ensure smooth operations.
- Maintain a high standard of product quality and service to enhance customer satisfaction.
- Work towards achieving monthly sales targets by implementing effective sales strategies.
- Address customer inquiries and feedback to improve the overall shopping experience.
- Prepare and submit monthly reports on sales, inventory, and other key metrics.
- Act as a liaison by communicating updates from Head Office to the team.
To succeed in this role, you will need:
- Diploma or degree in Business, Hospitality, or a related field.
- Passion for baking and customer service.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Willingness to work rotating shifts, including weekends and public holidays.
- Ability to stand for long periods of time.
We offer a comprehensive training program, career advancement opportunities within the company, and a dynamic and supportive work environment.
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