
Motor Insurance Claims Specialist
2 days ago
We are seeking an experienced Motor Insurance Claims Specialist to join our team. In this role, you will be responsible for handling warranty claim submissions, processing windscreen and motor insurance claims, and assisting customers in accessing these services.
Responsibilities:- Claims Assessment and Advisory: Assess liability and advise customers on the best method for pursuing motor insurance claims.
- Surveyor Coordination: Attend to insurance surveyors for accident vehicle inspections, negotiate with surveyors and insurance companies as needed.
- Quotation and Estimation Preparation: Prepare parts quotations for customers and insurance representatives, estimate repair costs for submission to insurance surveyors or claims officers.
- Vehicle Arrangement: Coordinate courtesy or rental vehicle arrangements for customers (subject to terms and conditions).
- Repair Follow-up: Monitor and follow up on accident repair works with authorized workshops.
- Liaison with Insurance Providers: Liaise with insurance company surveyors and claims officers to follow up on claim progress and expedite payments.
- Reporting: Prepare and maintain monthly reports on all claims cases.
- Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers and internal stakeholders.
- Claim Handling Experience: Proven experience in handling motor insurance claims, including assessment, negotiation, and settlement.
- Analytical Skills: Ability to analyze complex data and make informed decisions.
- Time Management: Excellent time management skills to prioritize tasks and meet deadlines.
- Competitive Salary: A competitive salary package that rewards your hard work and dedication.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Work Environment: A collaborative and supportive work environment that fosters innovation and teamwork.
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Motor Claims Admin
2 days ago
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