Trade Operations Coordinator

2 days ago


Singapore TRI-WALL (ASIA) PTE LTD Full time
Job Overview

TRI-WALL (ASIA) PTE LTD is seeking a highly motivated and organized Trade Operations Coordinator to join our team. The successful candidate will be responsible for coordinating sales orders, managing inventory, and providing exceptional customer service.

About the Role

This is a multifaceted role that requires strong organizational skills, excellent communication abilities, and a self-starter attitude. The ideal candidate will have a positive work ethic, be a team player, and have a strong attention to detail.

  • Process and manage sales orders accurately and efficiently.
  • Coordinate with the sales and marketing team to ensure timely order fulfilment.
  • Prepare and issue invoices and other sales-related documentation.
  • Liaise with suppliers to ensure timely delivery of products.
  • Monitor supplier performance and resolve any issues.
  • Coordinates with logistics providers to arrange shipping and delivery.
  • Tracks shipments and resolves any logistical challenges.
Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Customer Service: Provide prompt and effective response to customers' enquiries and handle customer feedback/complaints.
  • Inventory Management: Manage inventory levels and coordinate with the warehouse team for material/stock planning.
  • Supply Chain Coordination: Liaise with suppliers and logistics providers to ensure smooth supply chain operations.
Requirements

To be successful in this role, you will need:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Problem-solving and decision-making abilities.
  • Attention to detail and accuracy.
  • Ability to multitask and prioritize tasks.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Mandarin efficiency as this position needs to liaise with CHINA colleagues/suppliers and business partners.
  • Min. 1-2 years of experience preferably in a trading environment (local/overseas) that has some supply chain knowledge.
Benefits

We offer a competitive salary range of SGD $45,000 - $60,000 per annum, commensurate with experience, and additional benefits including training opportunities and career development support.



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