Crawford Medical Centre Clinic Operations Manager

6 days ago


Singapore CRAWFURD MEDICAL CENTRE PTE. LTD. Full time
Clinic Operations Manager

We are seeking an experienced and skilled Clinic Operations Manager to join our team at Crawford Medical Centre PTE LTD.

Job Summary

The successful candidate will be responsible for overseeing daily clinic operations, ensuring smooth patient flow, managing front-of-house activities, and leading staff to deliver exceptional patient care.

Key Responsibilities
  • Oversee daily clinic operations, including health screening and GP services
  • Manage the front-of-house, including reception, patient check-ins, and customer service
  • Ensure efficient patient flow, from registration to consultation and follow-ups
  • Lead and support front-line and back-office staff, including receptionists and administrative personnel
  • Oversee management of patient appointments, follow-ups, and record-keeping efficiently
  • Address inquiries, complaints, disputes, and issues with patients/external stakeholders with professionalism
  • Liaise with external vendors, service providers, and healthcare professionals as needed
  • Actively source strategies to smoothen operational flows and enhance patient experience
  • Work with external partners/clients/vendors (e.g., laboratory services) in ensuring accurate billing and troubleshooting associated disputes
  • Ensure proper filing and storage of medical forms, reports, and legal documents
  • Maintain and monitor inventory, including medical supplies and clinic equipment
  • Work closely with the business development team in sourcing and maintaining corporate relationships
  • Contribute to marketing efforts, including promotions and awareness campaigns
  • Oversee hiring and training of staff
  • Manage staff scheduling, assignments, and training to ensure optimal service levels
  • Oversee clinic finances, including accountability for profit and loss of the clinic
  • Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures, and other financial operations
  • Regular checks and audits on claims submission (e.g., PMI, CPF, Govt Agencies)
  • Regular checks and audits on payment collections of credit card, cash, NETS, and cheques from patients
  • Ensure compliance with healthcare regulations, policies, and procedures
  • Monitor clinic performance metrics and develop improvement plans when necessary
  • Support management in identifying opportunities for process improvement
Requirements
  • Possess a Diploma in any field
  • Previous experience in healthcare or clinic management role
  • Good understanding of health screening, GP operations, and front-of-house management
  • Passion for working in the healthcare industry
  • Excellent organizational, multitasking, and leadership skills
  • Exceptional interpersonal and communication skills
  • Proficient in clinic management software, Microsoft Office, and other digital tools
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Customer service-oriented with a passion for patient care
Salary and Benefits

We offer a competitive salary range of SGD 60,000 - SGD 90,000 per annum, depending on individual experience and qualifications.

In addition to the salary, we provide a comprehensive benefits package, including medical coverage, paid annual leave, and professional development opportunities.



  • Singapore CRAWFURD MEDICAL CENTRE PTE. LTD. Full time

    Crawford Medical Centre PTE. LTD. is seeking a highly skilled Medical Operations Manager to oversee daily clinic operations and lead our team to deliver exceptional patient care.The estimated salary for this role is SGD 6,500 - 8,000 per month, depending on experience.About the Role:We are looking for an experienced professional to manage the day-to-day...


  • Singapore CRAWFURD MEDICAL CENTRE PTE. LTD. Full time

    Clinic Operations Manager at CRAWFURD MEDICAL CENTRE PTE. LTD.Estimated Salary: SGD 70,000 - SGD 100,000 per annumAbout UsWe are a leading healthcare provider in the region, dedicated to delivering exceptional patient care and services. Our team is committed to excellence and innovation in every aspect of our work.Job DescriptionWe are seeking an experienced...


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    HMI Medical Centre PTE. LTD.We are currently seeking a dedicated Registered/Enrolled Nurse to join our team at the HMI Medical Centre, a one-stop day-surgery and multi-disciplinary medical center in Singapore.The successful candidate will be working in one of the following departments:Endoscopy CentreSpecialist Outpatient Clinic (Clinic Nurse)GP and Health...


  • Singapore CLAREMONT MEDICAL CENTRE PTE. LTD. Full time

    Job SummaryWe are seeking a highly motivated and customer-oriented Medical Clinic Support Associate to join our team at Claremont Medical Centre PTE. LTD.


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    OverviewHMI Medical Centre Pte Ltd is a leading provider of primary care services to migrant workers, seeking an experienced Clinic Manager to oversee the day-to-day operations of our clinic.Job DescriptionCollaborate with the Ops Manager to ensure seamless clinic operations and implement process improvements to increase efficiency.Oversee the Primary Care...


  • Singapore T MEDICAL CLINIC KALLANG PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Support Professional to join our team at T MEDICAL CLINIC KALLANG PTE. LTD.About the RoleThis role is ideal for someone who enjoys working in a fast-paced clinical environment and is passionate about delivering exceptional patient care. As a Medical Support Professional, you will play a vital...


  • Singapore PANCARE MEDICAL CLINIC PTE. LTD. Full time

    Job Overview:Are you an administrative professional with a passion for delivering exceptional support to healthcare teams?We are seeking a highly organized and detail-oriented Business Administrator to join our team at PANCARE MEDICAL CLINIC PTE. LTD.Key Responsibilities:Manage day-to-day administrative tasks, ensuring seamless operationsProcess patient...


  • Singapore PRIME HEART CENTRE PTE. LTD. Full time

    Job Title:Medical Administrative Professional for Cardiology ClinicOverview:The Prime Heart Centre PTE. LTD. is seeking a skilled Medical Administrative Professional to join our team at our Specialist Clinic in Cardiology. This permanent role requires a minimum Diploma graduate with experience in hospital/ medical clinic operation/front desk...


  • Singapore ROYAL MEDICAL CENTRE Full time

    About UsAt Royal Medical Centre, we strive to provide exceptional patient care and service.Job Title: Medical Support SpecialistDescription:We are seeking a highly skilled and organized Medical Support Specialist to join our team. This is a full-time position that requires the ability to work three nights a week.The ideal candidate will be proficient in...


  • Singapore PRINCETON MEDICAL PTE. LTD. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Clinic Operations Coordinator to join our team at Princeton Medical PTE. LTD. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional results.Responsibilities Assist with daily operations and sales of the...


  • Singapore OUR WOODLEIGH FAMILY CLINIC PTE. LTD. Full time

    We are seeking an experienced and skilled individual to fill the position of Clinic Supervisor at Our Woodleigh Family Clinic Pte. Ltd.Job DescriptionThe successful candidate will be responsible for assisting in the daily operations of the clinic, including counter duties such as triage, patient registration, and medication dispensing. Additionally, they...


  • Singapore Alliance Healthcare Group Limited Full time

    We are seeking a highly motivated and experienced Centre Manager to oversee the daily operations of a medical centre providing a range of services including GP, executive health screening, and radiology. The successful candidate will be responsible for ensuring the smooth functioning of the centre, managing staff, and delivering high-quality healthcare...


  • Singapore Alliance Healthcare Group Limited Full time

    We are seeking a highly motivated and experienced Centre Manager to oversee the daily operations of a medical centre providing a range of services including GP, executive health screening, and radiology. The successful candidate will be responsible for ensuring the smooth functioning of the centre, managing staff, and delivering high-quality healthcare...


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    HMI Medical Centre Job OpportunityAs a leading one-stop day-surgery and multi-disciplinary medical centre, HMI Medical Centre Pte. Ltd. is dedicated to providing quality services at competitive prices.We are currently seeking experienced nurses for various departments: Endoscopy Centre: A fast-paced environment where you will work closely with our team of...


  • Singapore ROYAL MEDICAL CENTRE Full time

    About UsAt Royal Medical Centre, we strive to provide high-quality healthcare services to our patients.Job SummaryWe are seeking a reliable and skilled Clinic Assistant to join our team. As a Clinic Assistant, you will be responsible for assisting doctors, registering patients, preparing medicines, and performing other administrative tasks.Key...


  • Singapore CRAWFURD MEDICAL CENTRE PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Operations Management Specialist to join our team at CRAWFURD MEDICAL CENTRE PTE. LTD.About the RoleThis is a challenging and rewarding opportunity for a results-driven professional who can effectively manage the day-to-day operations of our outpatient clinic.Key ResponsibilitiesOversee the smooth operation of our...


  • Singapore CRAWFURD MEDICAL CENTRE PTE. LTD. Full time

    Job Title: Healthcare Operations ManagerWe are seeking an experienced Healthcare Operations Manager to join our team at the CRAWFURD MEDICAL CENTRE PTE. LTD.About the Role:Manage daily clinic operations, including health screening and GP services.Oversee front-of-house management, including reception, patient check-ins, and customer service.Ensure smooth...


  • Singapore HEALTHWAY MEDICAL ENTERPRISES PTE LTD Full time

    Job SummaryWe are seeking a highly skilled and motivated Medical Clinic Operations Coordinator to join our team at Healthway Medical Enterprises PTE LTD.About UsOur company, Healthway Medical Enterprises PTE LTD, is committed to providing high-quality medical services to our patients. We believe in maintaining a clean and efficient work environment that...


  • Singapore T MEDICAL CLINIC PTE. LTD. Full time

    Job Title: Clinical Administrative SpecialistAre you a skilled administrative professional looking for a challenging role in a medical setting? Do you have experience working in a fast-paced environment and a passion for delivering excellent patient care?We are seeking an experienced Clinic Assistant to join our team at T MEDICAL CLINIC PTE. LTD. In this...


  • Singapore PAIN CLINIC@ WELLNESS PHILOSOPHY PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled and organized Medical Clinic Operations Coordinator to join our team at PAIN CLINIC@ WELLNESS PHILOSOPHY PTE. LTD.The ideal candidate will have excellent management skills, experience in administration, and strong communication abilities.Responsibilities:Assist the director in planning and managing procedures in...