Digital Payments Strategist
1 month ago
Business Function
As a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and ambitions. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we offer a comprehensive range of financial solutions tailored to meet the diverse needs of our customers.
Responsibilities
- Lead a team within the Consumer Payments space to drive the adoption of cashless and digital payments.
- Oversee the 'I Engage, I Use' squad within the Deposits Performance Cell, driving customer and business outcomes through squad and chapter scorecards.
- Leverage innovation and continuous improvement to reduce cash withdrawal volumes, drive up digital payments adoption, and enhance customer engagement.
- Stay abreast of developments in the payments space, including new technologies and emerging players, to inform product positioning and propositions.
- Manage individual(s), leading, motivating, and driving team dynamics and goals.
Requirements
- Strong understanding of the payments and transactional banking landscape in Singapore.
- Expertise in driving customer engagement initiatives, including customer immersion and continuous discovery.
- Proven ability to manage individuals and team dynamics.
- Good understanding of payments business P&L and cost drivers.
- Minimum 5-7 years of experience in a related field.
What We Offer
We provide a competitive salary and benefits package, as well as a dynamic environment that supports your development and recognizes your achievements.
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