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3 days ago
The Residential Support Coordinator will play a pivotal role in providing exceptional residential support services for our incoming scholars. The coordinator will ensure scholars' well-being, safety, and a smooth transition into our residential facilities while upkeeping the campus to be vibrant.
Key Responsibilities:- Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, duties ensuring scholars' well-being and adherence to daily schedules.
- Coordinate and oversee the security, facilities/cleaning to upkeep and optimise the residential environment for the scholars.
- Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
- Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.
- Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.
- Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.
- Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.
- Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.
- Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.
- Diploma or degree in a relevant field, or equivalent experience.
- Previous experience in residential support or student services is a bonus.
- Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
- Knowledge of youth engagement theory and cultural sensitivity.
- Demonstrated crisis management.
- Excellent organizational and multitasking abilities.
- Ability to work independently and collaboratively within a team-oriented environment.
- Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.
- For part time, adhoc relief positions - minimum 6 months, and hours to be discussed.
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