Wireless Network Solutions Professional

5 days ago


Singapore Blue Wireless Full time

About Blue Wireless:

Blue Wireless is a global leader in providing wireless network solutions for enterprises. We have a strong presence in over 80 countries, offering unparalleled coverage and expertise.

We are committed to delivering innovative solutions that transform the way businesses connect. Our team is passionate about creating a seamless experience for our customers, and we're always looking for talented individuals to join us on this journey.

Your Role:

You will be responsible for leading and owning digital processes to enhance operational efficiency and productivity. Your key responsibilities will include:

  • Product Type: Digital Services
  • Customer Facing Portal (i.e., Starlink Portal, Quoting Portal)
  • In-house Applications (i.e., Billing System, Alerting/Reporting System)
  • Productivity Tool (i.e., AI, Knowledge Base)
  • Network, Delivery, and Support System Automation and Integration
  • Product Development
  • Defining and driving new initiatives to digitally transform the company
  • Gathering, moderating, and translating process requirements from multiple stakeholders into product documentation
  • Utilizing low-code platforms to build working prototypes
  • Working with UX product designers to fine-tune and optimize user experience
  • Project managing and collaborating with developers to build and launch digital services for external customers and internal users
  • Conducting tests and training for internal users to be successful with the digital service
  • Working with sales to integrate digital services via API into their end customers' platforms
  • Product Management
  • Being the product owner for existing in-house digital applications
  • Collating bug feedback and moderating additional feature requirements
  • Courating and tracking 3rd party vendor deliverables for quality and performance

Requirements:

  • At least 2 years of experience with digital processes and product management in the enterprise B2B space
  • Comfortable working in a globalized environment with teammates in different offices around the world, across multiple time zones
  • Familiarity with enterprise systems (i.e., ZOHO, Business Central, etc.)
  • Great English communication skills, both written and verbal
  • Knowledge and experience in the telecommunication industry is a huge plus


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