Dedicated Client Support Professional

5 days ago

Singapore beBeeCustomerService Full time $4,000 - $8,000

Job Title: Customer Relationship Officer

About This Role

We are seeking a professional to deliver high-quality support for our client services. This role involves handling incoming inquiries, responding to emails and messages, and providing tailored solutions to meet the needs of diverse family groups.

Main Responsibilities
  • Handle customer inquiries and respond to emails and messages in a timely and professional manner.
  • Analyze customer feedback and propose strategies to enhance the overall client experience.
  • Maintain accurate records of customer interactions and follow up on issue resolution.
  • Proactively promote company-organized events or programs for clients.
Key Requirements
  • Prior experience in customer service or sales is preferred.
  • Excellent communication and coordination skills; fluency in Mandarin and dialect is beneficial.
  • Patience and attention to detail in addressing customer needs.
  • Strong analytical and problem-solving abilities.
  • A confident, proactive, and determined personality.
What We Offer

This role offers an opportunity to work with a dynamic team and make a real impact on our clients' experiences.

Why You'll Thrive Here

We value professionals who are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity.

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