Program Manager

1 month ago


Singapore United Overseas Bank Full time

About the Role


We are seeking a highly experienced Program Manager to lead our banking transformation initiatives in Group Retail & Channel T&O.



Key Responsibilities:

  • Drive end-to-end accountability and business engagement across technology development, business, and operation groups.
  • Take overall responsibility for preparing the organization to deliver projects within agreed governance, budget, scope, milestones, quality, and process adherence parameters.
  • Manage stakeholders required for project delivery, including Business, Technology, Operations, Compliance, etc.
  • Collaborate with Business to create Investment Proposal and Project Plan documents, including high-level requirements and Business Requirement Document (BRD).
  • Prepare a high-level solution as part of investment proposal to illustrate the feasibility of achieving business needs, including diagrams outlining the nature of the solution.
  • Consult the architecture and technology team for advice or technology roadmap direction for solutions that are technically complex or propose new technology.
  • Define and implement a post-go-live support model.
  • Participate in overall project governance with key stakeholders, review and sign-off key deliverables, and be accountable for providing T&O resources to execute programs.
  • Be accountable for project plans, budgets/project finance, risks, and stakeholder management.


Requirements:

  • At least 15 years of relevant banking experience.
  • Master's/Bachelor's Degree in Engineering/Business/Finance or equivalent.
  • Understanding of technology and operational processes across functions/departments in the bank/market.
  • Retail banking, particularly Wealth or Private Banking experience with investment product knowledge is preferred.
  • Transformation Programs with Omni-Channel Implementation Experience preferred.
  • Agile project management experience.
  • Experience in delivering large-scale projects.
  • Experience in scoping and evaluation – defining overall considerations, including scalability, maintainability, cost, operations, and technology principal risk to provide a recommendation.
  • Knowledge of investment products and regulatory changes, especially in the sales & advisory process.
  • Project Management in retail digital space.
  • Knowledge of Best Practices and Service Excellence in Technology & Operation Management.
  • Excellent stakeholder management and communication skills.
  • Strategic forward-thinking approach to challenges with outstanding influencing, negotiating, and persuasion skills.
  • Strong quantitative, analytical, problem-solving, and process design skills that can translate analysis into actions meeting business objectives.
  • Possess a passion, diligence, and ability to thrive in ambiguity.
  • A resourceful team player.


What We Offer


The salary range for this position is SGD $200,000 - SGD $350,000 per annum, depending on qualifications and experience. The role offers an excellent opportunity to work with a leading bank in Asia, develop your career in banking transformation, and contribute to driving business growth.



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