Program Manager

3 days ago


Singapore TECH-COMPONENT RESOURCES PTE. LTD. Full time $5,000 - $7,000

Summary of Key Responsibilities:

  • Program Manager for transitioned programs from Gexpro Services to TCR
  • Cultivate and maintain strong, long-term relationships with assigned customers by understanding needs, objectives, and pain points to manage their supply chain.
  • Manage discrete, ILM, VMI and/or consignment inventory program(s), assessing the risks and opportunities, while consistently improving the fulfillment process.
  • Working independently and/or with cross-functional team members to resolve complex escalations from customers such as resolving shortages, possible line down, quality issues.
  • Guarantee parts are ordered timely to ensure on-time delivery.
  • Identify key parts for overseas COGS deflation and own execution on deflationary efforts.
  • Drive process improvements.
  • Ensure prompt payment on invoicing.
  • Review customer forecast and usage through data analysis to show current trends and predict future trends to prepare correct stocking levels with consideration to lead times.
  • Provide technical and product knowledge support to supplier and customer base through coordinated quarterly discussions to ensure account is properly maintained.

Requirements: The candidate should possess the ability to define and execute against program requirements. The Program Manager should possess a combination of proven product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence presenting to senior executives.

Additional Requirements:

  • Strong industrial B and C-class level component knowledge including but not limited to mechanical/ electrical products, fasteners, and fabricated goods.
  • Strong sales and/or service background.
  • Proven success in a leadership position.
  • Excellent communication and interpersonal skills.
  • Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence.
  • Entrepreneurial self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and customer service.
  • Ability to drive results without a great deal of direct supervision.
  • High attention to detail and level of accuracy in processing orders and maintaining records.
  • Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously.
  • Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM) would be advantageous.

Candidates with more than 5 years relevant experience may be considered for senior positions and remuneration will be commensurate with experience.



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