Call Centre Representative

9 hours ago


Singapore beBeeCustomerService Full time $33,168 - $52,192
Job Title: Call Centre Representative

You will play a vital role in our customer service team, handling appointment calls and general enquiries from the public and patients with high service quality and operational standards.

This is an excellent opportunity to develop your skills in providing one-stop information and assistance to callers, resolving service-related incidents, and liaising with other departments on call centre services and procedures.

You will also work closely with the call centre executive to maintain a high service level of call centre services and update patient data when required.

Key Responsibilities:

  • Answer and manage appointments calls and general enquiries from members of the public and patients.
  • Provide one-stop information and assistance to callers when required.
  • Handle feedbacks from patients and resolve service-related incidents.
  • Liaise with other departments on call centre services and procedures.

Requirements:

  • Min GCE A Level / Diploma in any course.

About Us

We are a leading healthcare provider, dedicated to delivering exceptional patient care and service excellence. We offer a supportive and dynamic work environment, opportunities for career growth and development, and competitive remuneration packages.



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