Cafe Operations Manager

4 weeks ago


Singapore STREET FOOD COLLECTIVE PTE. LTD. Full time
Job Title: Cafe Assistant Supervisor

We are seeking a highly motivated and experienced Cafe Assistant Supervisor to join our team at STREET FOOD COLLECTIVE PTE. LTD.

Key Responsibilities:
  • Manage day-to-day cafe operations, ensuring smooth workflow and high-quality customer service.
  • Supervise and motivate cafe staff to maintain excellent customer service and product quality.
  • Monitor inventory levels, place orders, and maintain proper stock rotation to minimize waste.
  • Prepare and expedite food and beverage orders, adhering to recipes and presentation standards.
  • Ensure overall cleanliness and organization of the cafe and storage areas.
  • Handle customer complaints professionally and resolve issues promptly.
  • Lead by example, motivating staff to provide positive customer experiences.
  • Document and address employee issues, such as punctuality and performance.
Requirements:
  • Excellent communication and leadership skills.
  • Positive attitude and ability to work in a fast-paced environment.
  • Ability to multitask and prioritize tasks effectively.
  • Commitment to providing exceptional customer service.

Working hours: 5-day shift work. Location: Potong Pasir/Somerset. Commitment period: 1 year for full-time.

Tell us about your skills:

  • Product knowledge
  • Excellent communication skills
  • Teamwork
  • Preventive maintenance
  • Leadership
  • Ingredients
  • Risk assessment
  • Food safety
  • Customer service management
  • Inventory
  • Cakes
  • Customer satisfaction
  • Customer service
  • Scheduling
  • Sourcing
  • Hospitality


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