Cafe Operations Manager
4 weeks ago
We are seeking a highly motivated and experienced Cafe Assistant Supervisor to join our team at STREET FOOD COLLECTIVE PTE. LTD.
Key Responsibilities:- Manage day-to-day cafe operations, ensuring smooth workflow and high-quality customer service.
- Supervise and motivate cafe staff to maintain excellent customer service and product quality.
- Monitor inventory levels, place orders, and maintain proper stock rotation to minimize waste.
- Prepare and expedite food and beverage orders, adhering to recipes and presentation standards.
- Ensure overall cleanliness and organization of the cafe and storage areas.
- Handle customer complaints professionally and resolve issues promptly.
- Lead by example, motivating staff to provide positive customer experiences.
- Document and address employee issues, such as punctuality and performance.
- Excellent communication and leadership skills.
- Positive attitude and ability to work in a fast-paced environment.
- Ability to multitask and prioritize tasks effectively.
- Commitment to providing exceptional customer service.
Working hours: 5-day shift work. Location: Potong Pasir/Somerset. Commitment period: 1 year for full-time.
Tell us about your skills:
- Product knowledge
- Excellent communication skills
- Teamwork
- Preventive maintenance
- Leadership
- Ingredients
- Risk assessment
- Food safety
- Customer service management
- Inventory
- Cakes
- Customer satisfaction
- Customer service
- Scheduling
- Sourcing
- Hospitality
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