International Education Manager
1 month ago
We are seeking a highly skilled and experienced Global Quality Assurance Specialist to join our team at Study Group. As a key member of our operations team, you will play a critical role in shaping the future of global education by leading quality assurance initiatives for our international partnerships.
About UsStudy Group is a leading international education provider dedicated to helping students around the world achieve their full potential. With university partnerships and a range of face-to-face, online, and hybrid study programs, we provide students with the resources and guidance they need to succeed.
Responsibilities- Lead quality assurance for existing partnerships, working closely with the Academic Manager and Operations Manager to ensure effective operation.
- Implement and support the Study Group Quality System, providing guidance and coaching on standards.
- Contribute to continuous improvement of the quality team, ensuring alignment and enhancement of program delivery and student experience.
- Conduct training for partners on the Quality System and support periodic audits by internal departments and external authorities.
- Provide coaching and training for progression and welfare staff, advising on student university applications and ensuring compliance with key deadlines.
- Manage articulation arrangements with university partners, safeguarding students and ensuring compliance with partnership policies and statutory obligations.
- Build and maintain effective working relationships with partners, addressing inquiries and resolving issues respectfully.
- Collaborate with internal and external stakeholders to promote Study Group's profile and contribute to continuous improvement initiatives across operations and processes.
- A relevant undergraduate degree in education, business administration, or a related field.
- Demonstrated management experience in international, pathway, or education sectors, universities, or related commercial sectors.
- Experience with partnership relationships at senior leadership and middle management levels.
- Skill in operational frameworks and compliance needs in partner countries (e.g., China, SE Asia) and the UK.
- Operational excellence and planning skills.
- Commercial acumen with data analysis abilities to draw findings and trends.
- Skill in conflict management and resolution.
- Understanding of education quality assurance and compliance frameworks.
- Proven organizational, analytical, and problem-solving skills.
- Awareness of the operational and cultural contexts of large tertiary organizations in partner countries such as China and SE Asia.
- Capable of understanding educational products and stakeholder needs in various sectors.
- Broad knowledge of the international higher education context and relevant business, government, and industry environments (e.g., China, UK, SE Asia, ANZ, USA).
- Excellent communication skills in English and Chinese, proficiency in other languages desirable.
- A competitive remuneration package, including a salary range of SGD 90,000 - SGD 120,000 per annum, depending on experience.
- The opportunity to work with a dynamic and innovative organization that is shaping the future of global education.
- A chance to develop your skills and expertise in quality assurance and partnership management.
- A collaborative and supportive work environment with a diverse team of professionals.
About Study Group
Study Group is an equal opportunities employer committed to diversity and inclusion. We strive to create a workplace that values and respects individual differences and promotes a culture of inclusivity, empathy, and understanding.
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