Luxury Retail Sales Manager
2 weeks ago
As a key member of our team at RECRUIT EXPRESS PTE LTD, we are seeking a talented individual to fill the position of CUSTOMER EXPERIENCE MANAGER.
We are looking for a highly motivated and customer-centric individual to join our team as a CUSTOMER EXPERIENCE MANAGER. The successful candidate will be responsible for delivering exceptional customer experiences across various touchpoints, from initial consultation to post-sales support.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders. A valid Class 3 license is a must, with a minimum of 3-5 years of experience in the automotive, luxury retail, or hospitality industry.
Key Responsibilities:
- Develop and implement customer-centric strategies to enhance the overall customer experience
- Collaborate with cross-functional teams to ensure seamless customer interactions
- Provide exceptional customer service, resolving issues promptly and efficiently
- Monitor and analyze customer feedback to identify areas for improvement
- Stay up-to-date with industry trends and best practices to maintain a competitive edge
Requirements:
- At least 3-5 years of working experience in the automotive, luxury retail, or hospitality industry
- Valid Class 3 license
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
At RECRUIT EXPRESS PTE LTD, we offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
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