Business Process Analyst Intern
1 week ago
Are you ready to embark on an exhilarating journey with a leading shopping, rewards, and payments platform in Asia-Pacific? As a Business Applications Process Analyst Intern, you will play a crucial role in shaping the future of ShopBack's business processes.
Your Key Responsibilities- Design and document business processes to ensure seamless collaboration with internal stakeholders.
- Prioritize and manage feature requests from the business, driving innovation and growth.
- Work closely with product and engineering teams to integrate third-party solutions, enhancing our proprietary backend systems.
- Train users and drive adoption for new processes, ensuring a smooth transition.
- Conduct user acceptance tests and collaborate with key stakeholders on adoption of new processes.
- Measure the impact of new processes and track productivity improvement metrics.
- Support stakeholders in monitoring business metrics through the creation of reports and dashboards.
- Strong analytical, problem-solving, communication, and decision-making skills.
- Patient and able to listen to stakeholder concerns.
- Problem solver with the ability to break down complex business use cases into actionable steps.
- Solution-focused, prioritizing business goals, user experience, and company priorities.
- Driven to learn and identify the best application fit for each use case.
- Project management skills to manage pipeline, deadlines, prioritization, and process.
- Desire to learn new technologies and tools.
- Hybrid working and work-from-anywhere benefit.
- Competitive compensation.
- Transparent career progression paths and learning opportunities.
- Candid, open, and collaborative culture.
- Talented and driven teammates across the world.
- Fun-filled activities and celebrations all year round.
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