Business Process Analyst

3 weeks ago


Singapur, Singapore Unison Consulting Pte Ltd Full time
Business/System Analyst

Overview: We are seeking a detail-oriented Business/System Analyst to manage and enhance our business processes and systems. The ideal candidate will possess a blend of analytical skills and technical knowledge to drive effective solutions.

Key Responsibilities:
  • Oversee the identification and documentation of business requirements and functional specifications for projects.
  • Analyze stakeholder needs, define the problem scope, and develop comprehensive business cases.
  • Document requirements, evaluate alternatives, and recommend optimal solutions tailored to stakeholder needs.
  • Collaborate with stakeholders to ensure seamless implementation and acceptance of new solutions.
  • Conduct thorough business analysis, including:
    • Planning and Monitoring: Identify stakeholders and manage requirements effectively.
    • Enterprise Analysis: Clarify business needs, define solution scope, and create business cases.
    • Elicitation: Explore and document business needs comprehensively.
    • Requirements Analysis: Assess current states and elaborate on stakeholder requirements.
    • Solution Assessment: Evaluate alternatives to identify the best-fit solutions and assess their effectiveness post-deployment.
    • Manage conflicts and changes, ensuring alignment among stakeholders and project teams.
    • Prepare user documentation, including training manuals and process flows for technical systems.
    • Assist in documenting technical designs and specifications.
    • Maintain project documentation repositories and support project teams as necessary.
    Qualifications:
    • Certification in Business Analysis (e.g., CCBA, CBAP) or equivalent is preferred.
    • Proven experience in full project development life cycles.
    • Demonstrated history in business analysis and application design.
    • Proficiency in modeling business requirements using process modeling tools.
    • Strong analytical skills for qualitative, quantitative, and root-cause analysis.
    • Ability to facilitate discussions and workshops to prioritize business needs.
    • Capability to adopt both strategic and detailed perspectives to understand business challenges.
    • Familiarity with Agile Methodology, Business Process Reengineering, CRM, Data Analytics, ERP, Digital Technologies, and Knowledge Management is advantageous.
    • Knowledge of procurement and governance processes will be a plus.
    • Experience in design thinking and workshop facilitation is beneficial.


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