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Export Shipping Manager
2 months ago
Job Summary:
AlwaysHired PTE LTD is seeking a highly skilled Export Shipping Manager to lead our export shipping team. As a key member of our logistics team, you will be responsible for planning and implementing strategies to ensure continuous improvement in service and transit time performance.
Key Responsibilities:
- Team Leadership: Lead and manage the export shipping team to achieve business excellence.
- Strategic Planning: Collaborate with the Executive Chairman and Joint CEO to develop and implement strategies to serve new and existing customers.
- Operational Management: Work with the Import Shipping Manager to set shipping department KPIs and manage ISO9001 records.
- Training and Development: Train and improve the quality of work produced by the export shipping team.
- Customs Compliance: Stay well-versed in import and export operational and customs processes, and ensure all customs permit declarations comply with regulations.
- Vendor Management: Manage vendors, including contractors, hauliers, transporters, and other business-related vendors.
- Freight Negotiation: Negotiate the best freight rates offered for shipment routes by forwarders and handle vessel bookings.
- Document Management: Manage and prepare the complete set of shipping documents, ensuring they are legalized.
- Customer Service: Work closely with new and existing customers to develop and provide feasible logistics solutions.
- Internal Communications: Handle inquiries, complaints, and disputes from customers and/or shipping lines, and manage shipment-related internal communications.
- Operations Oversight: Oversee daily operations and transactions in the forwarding area.
- Quality Assurance: Liaise with the quality team and relevant statutory authorities for inspections.
- Reporting and Analysis: Prepare and manage sales contracts, forecasts, and reports, and analyze all reports.
- Shipment Planning: Plan and monitor shipment activities.
- Contract Management: Issue sales contracts and work orders.
- Extension Negotiation: Negotiate extensions of free time with shipping lines.
- Verification: Verify bills on warehousing loading charges and production packing costs.
- Ad-Hoc Duties: Perform ad-hoc duties/tasks as assigned by the company.
Requirements:
- Education: Bachelor's Degree or Diploma in Purchasing, Supply Chain, Logistics, or a related field.
- Experience: Minimum of 5 years of relevant managerial experience in manufacturing or a related industry.
- Skills: Proficient in Microsoft Office applications and other relevant software (e.g., Navision).
- Communication: Strong written and verbal communication skills.
- Multi-Tasking: Ability to multi-task in a fast-paced environment.
- Leadership: A dynamic team leader with a positive working attitude, capable of organizing and leading a small team to achieve business excellence.