Day Care Centre Operations Manager

2 days ago


Singapore St. Hilda's Community Services Centre Full time
Job Title
Day Care Centre Operations Manager

About the Role
We are seeking a highly skilled and experienced Day Care Centre Operations Manager to join our team at St. Hilda's Community Services Centre. The successful candidate will be responsible for overseeing the day-to-day operations of our centre, ensuring the delivery of high-quality patient care and services to our clients.

Key Responsibilities
- Oversee the management of daily centre operations, including client management, operating costs, and finance.
- Monitor key performance indicators (KPIs) to ensure the centre is meeting its goals and objectives.
- Coordinate collaboration between different programmes and centres to ensure smooth transitions of patient care.
- Formulate and review standard operating procedures (SOPs) and work processes to ensure efficiency and effectiveness.
- Manage public and media relations, including publications and public feedback.
- Facilitate and prepare the team for audits, ensuring proper records are kept.
- Coordinate department meetings to update staff on operational matters.
- Monitor expenditures and budget, verifying payments and ensuring clients are billed correctly.
- Supervise a team of nursing aides, healthcare assistants, and support staff to ensure sufficient manpower for daily operations.
- Review staff performance to ensure that they are meeting their job requirements.

Clinical Operations
The successful candidate will also be responsible for clinical operations, including:
- Assessing, reviewing, and coordinating multiple health and social support care services to meet the needs of clients.
- Sourcing financial assistance schemes, subsidies, or funds for needy clients.
- Interviewing clients and families, conducting mean testing for admission.
- Assisting in assessing, evaluating, and goal setting for clients.
- Providing basic counselling to clients and their families.

Requirements
To be successful in this role, you will need:
- Strong organisational skills and attention to detail.
- Excellent analytical and interpersonal skills.
- Experience in healthcare administration and management.
- Ability to work under pressure and lead a team effectively.
- Leadership skills and ability to communicate effectively with stakeholders.

Salary and Benefits
The salary range for this role is estimated to be between SGD $60,000 and SGD $90,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including medical insurance, paid leave, and opportunities for professional development.

Join Our Team
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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