Operational Centre Manager
4 days ago
Ambitious individuals with strong operational management skills are sought after to join our dynamic team at Active Global Respite Care PTE. LTD. as an Operational Centre Manager. This role presents a fantastic opportunity for career development in the healthcare industry, focusing on delivering exceptional customer service and driving sales volume through effective operations.
About Us:
Active Global Respite Care PTE. LTD. is a reputable organization committed to providing top-notch care services to the community. Our centre provides a unique environment where patients can receive holistic care, and we are looking for dedicated professionals to join our team.
Job Description:
The Operational Centre Manager will report directly to the Centre Management, assisting with running the centre's operations and implementing policies and procedures. Key responsibilities include:
• Actively drive sales volume through quick follow-ups with potential clients
• Provide accurate information to clients on policies, procedures, and service
• Strong case resolution skills to resolve client feedback and complaints
• Work closely with other managers to ensure MOH service requirements are met
• Ensure smooth logistics and operational capability of the centre
• Timely and appropriate administration and documentation
This role requires strong analytical skills, excellent communication skills, and the ability to work independently with minimal supervision. A diploma or degree in any field is welcome, and previous experience working with MOH or other stakeholders in the healthcare industry is preferred.
Requirements:
To be successful in this role, you should have the following qualifications:
• Diploma or degree in any field
• 5-days work week, rotational weekends required
• Preferably minimum 1 year in an operational role
• Previous experience working with MOH or other stakeholders in the healthcare industry
Competitive $48,000 - $60,000 per annum salary, attractive base salary and incentives for driving results, great opportunity for career development, industry-specific training, and coaching by a highly experienced team. The job is located in Ghim Moh, with flexible working hours.
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