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Quality Assurance Specialist Transport Sector

1 week ago

Singapore Tech Full time
Job Description:

You will be part of the dynamic team in delivering quality customer service at LTA's Customer Service Centre, including managing public queries via phone and written channels.


As a Quality Assurance Specialist Transport Sector, you are required to provide good support in managing daily operations and implementation of service initiatives. You will also be responsible for managing public queries via phone and written channels.

Responsibilities:
  • Manage public queries via phone and written channels
  • Provide good support in managing daily operations
  • Implement service initiatives