Lead Consultant

2 months ago


Singapur, Singapore Infosys Singapore & Australia Full time
Position Overview

We are seeking a highly experienced professional in the field of telecom billing to take on a leadership role within our organization. The ideal candidate will possess a wealth of knowledge and expertise in managing billing operations for major telecom providers.

Key Responsibilities
  • Oversee and manage a large team dedicated to billing delivery and operations.
  • Act as the primary point of contact for clients regarding any billing-related issues, ensuring prompt resolution.
  • Collaborate effectively with cross-functional teams utilizing agile methodologies to enhance operational efficiency.
Qualifications

Essential Skills:

  • In-depth knowledge of billing systems, particularly in ARIA, Amdocs, CSGi, or Netcracker.
  • Significant experience with ARIA or similar billing products is highly desirable.
  • Proven track record in managing large-scale BSS transformation or migration projects, with the ability to devise optimal billing strategies and solutions.

This role is pivotal in driving the success of our billing operations and ensuring client satisfaction through effective management and innovative solutions.



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