Customer Service Representative Position
3 days ago
Job Title: Customer Service Representative Position
Company Overview: At TANGSPAC CONSULTING PTE LTD, we strive to deliver exceptional customer experiences. Our customer service team plays a crucial role in achieving this goal.
Salary: We offer an attractive salary of SGD 40,000 - SGD 60,000 per annum, depending on experience.
Job Description: As a Customer Service Representative, you will be responsible for attending to incoming calls, emails, and live chats while delivering excellent customer experiences. Your tasks will include following up on outstanding incidents, logging calls into the case management system, and maintaining accurate records.
Required Skills and Qualifications: To succeed in this role, you must have at least one year of call center experience, possess good communication skills (speaking and writing), and be able to multitask effectively. You should also be interested in policy and procedures, application/eService usage, and transaction behaviour support in Contact Centre via phone, email, online, and digital platforms.
Benefits: In addition to your competitive salary, you can look forward to a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.
Others: If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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