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Business Analyst

3 weeks ago

Singapore beBeeCustomer Full time $90,000 - $120,000

We are seeking a highly motivated and experienced professional to join our dynamic team as a Customer Success Manager.

Job Description

The successful candidate will play a crucial role in ensuring clients achieve their desired outcomes through the effective use of our products and services. This includes building strong relationships, understanding client business objectives, and providing tailored solutions to meet their needs.

  • Serve as the primary point of contact for assigned clients.
  • Collaborate with internal teams to ensure seamless delivery of products and services.
  • Monitor client usage and satisfaction, proactively addressing any issues or concerns.
  • Develop and execute strategies to drive client engagement and retention.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in Finance, Economics, Mathematics, or a related field.
  • 5 years or more of proven experience in a customer success or client-facing role within the financial services industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach to addressing client needs.
Benefits

At LSEG, we offer a range of benefits and support to help you succeed in your career, including:

  • Comprehensive healthcare package.
  • Paid volunteering days.
  • Wealth planning and retirement savings options.
Join Our Team

LSEG is a leading global financial markets infrastructure and data provider. We are committed to driving financial stability, empowering economies, and enabling customers to create sustainable growth. If you are a motivated and driven individual who shares our values, we would love to hear from you.