Business Analyst

3 weeks ago

Singapore Shopee Full time
Business Analyst - Regional Marketplace Operations

Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee

Business Analyst - Regional Marketplace Operations

Join to apply for the Business Analyst - Regional Marketplace Operations role at Shopee

Get AI-powered advice on this job and more exclusive features.

Job Description
Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.

Job Description
Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.
Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.
Regional Operations include the teams of Customer Service, Listings, Seller Operations, Returns & Refunds, and Fraud.

  • Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
  • Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
  • Create clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding data-driven decision-making
  • Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices
  • Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies
  • Collaborate with various stakeholders, including product owners, developers, and local operations teams to deliver on user experience projects
  • Present findings and recommendations to stakeholders in a clear and concise manner
  • Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices
Requirements
  • Professional experience in user-centric roles / organisations with strong analytical and problem-solving skills
  • 0 to 1 year of experience are also welcome to apply
  • Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
  • Experience/proficiency in SQL/Python
  • Ability to generate impactful insights with an in-depth understanding of users' needs on e-commerce platforms
  • Ability to view different aspects of a project from a macro perspective while having an eye for detail
  • Ability to communicate and coordinate processes and projects in a clear and succinct manner to internal and external stakeholders
  • Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Sign in to set job alerts for "Regional Business Analyst" roles. Business Analyst, Regional Operations (Campus Hiring 2025) Operations Business Analyst - User Experience, Regional Operations Senior Business Analyst - Regional Logistics Business Analyst, Regional Operations (Return and Refund) Regional Business Analyst APAC (6-month temporary role) Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote) Business Analyst (Senior, 5+ Years Experience Preferred) Senior Business Analyst - Health Insurance (Fully Remote) Senior Operations Business Analyst - User Experience, Regional Operations Fraud Business Analyst - Fraud, Regional Operations Core Engineering, Business Manager, Analyst/ Associate, Singapore Senior Business Analyst, Regional Operations (Return and Refund) Senior Business Analyst (Digital Operations) Business Analyst / Senior Business Analyst

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • IT Business Analyst

    7 days ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **5 years as a Business Analyst (BA) in a Bank** there will a BA test to get shortlisted for Interview Good understanding - Understanding of multi-asset class products e.g., Fixed Income, Interest Rate Swaps, Equity Derivatives, FX, FX Derivatives, etc. 1. Part of a scrum team handling Treasury & Markets Projects/Enhancements 2. Facilitate requirements...

  • Business Analyst

    2 weeks ago

    Singapore Novel Sunkris Business Solutions Pte Ltd Full time

    **Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...

  • IT Business Analyst banking

    2 weeks ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **Required - **Business Analyst (Banking Domain) **Location - Singapore** **Experience **- 6+ years **JD / Technical Competencies: - SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables. - Bachelor’s degree or the equivalent combination of education and experience is required....

  • Business Analyst

    5 days ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **IT Business Analyst**:Job Description - Coordination of the project team with regular follow-up meetings and effective communication with Sponsors. - Defining milestones and dependencies with the team and stakeholders. - Conducting meetings and lead discussion with business (users) and other IT teams to identify and track project requirements/progress. -...

  • Business Analyst

    3 weeks ago

    Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Requirement:- Knowledge of Banking Payment Systems and/or Banking Domain.- Knowledge of ISO 20022 and SWIFT formats, payment schemes.- To undertake business analyst roles covering SDLC phases (requirements, specifications, test cases, and implementation) using AGILE methodology of delivery- Liaising with business teams,...

  • Business Analyst Supply Chain

    1 week ago

    Singapore Digital Business People Full time

    **Business Solutions Analyst - Asia Pacific, Singapore** **Company Overview** A world leader in innovative, casual footwear Company**.**, is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over...

  • Business Analyst

    7 days ago

    Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full time $120,000 - $240,000 per year

    Job Requirement:Knowledge of Banking Payment Systems and/or Banking Domain.Knowledge of ISO 20022 and SWIFT formats, payment schemes.To undertake business analyst roles covering SDLC phases (requirements, specifications, test cases, and implementation) using AGILE methodology of deliveryLiaising with business teams, colleagues, third party vendor(s) &...

  • Business Analyst

    2 weeks ago

    Singapore MEYZER BUSINESS ADVISORY PTE. LTD. Full time

    Responsibilities Communicate and collaborate with business stakeholders to understand objectives, processes, and challenges. Gather, document, and validate business requirements using interviews, workshops, and analysis techniques. Translate requirements into detailed functional and technical specifications for development teams. Analyze business...

  • Business Analyst

    13 hours ago

    Singapore ValueLabs Full time

    Direct message the job poster from ValueLabs Note: Local Singapore candidates preferable. Interested candidates please share resume to Please find attached JD: Minimum 5 years of experience as an IT Business Analyst in ERP and CRM projects. Strong understanding of ERP systems (e.g., Oracle, SAP, Microsoft Dynamics) and CRM platforms (e.g., Salesforce,...

  • Business Analyst

    5 days ago

    Singapore Singtel Full time

    Join to apply for the Business Analyst role at Singtel Join to apply for the Business Analyst role at Singtel Get AI-powered advice on this job and more exclusive features. An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens...