Customer Support Professional
4 days ago
Are you looking for a challenging and rewarding career in insurance?
We are seeking a skilled Policy Renewal Specialist to join our team. The successful candidate will be responsible for assisting with outbound calls to persuade renewal customers to renew their personal insurance policies.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Job Description:
- Assist with outbound calls to persuade renewal customers to renew their personal insurance policies.
- Ensure renewal retention meets stipulated targets.
- Respond promptly to clients' queries and calls, providing excellent customer service.
- Maintain efficient, accurate transactions to support both pre-sales and after-sales based on customer needs.
- Strive to meet Key Performance Indicators (KPIs) for both individual and team performance.
Our Company:
- We are a leading recruitment agency specializing in healthcare and lifescience.
- We pride ourselves on providing exceptional customer service and building strong relationships with our clients.
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