Customer Experience Manager
6 days ago
At HANBAOBAO PTE. LTD., we're passionate about delivering unforgettable experiences to our customers. As a Guest Experience Leader, you'll be the face of our brand, responsible for creating Feel Good Moments that leave a lasting impression.
Key Responsibilities:- Lead the way in providing exceptional in-store experiences that exceed customer expectations
- Implement and execute Service Centric initiatives and programmes to drive customer satisfaction
- Develop and maintain strong relationships with customers, understanding their needs and concerns
- Collaborate with the team to create a welcoming and inclusive environment that fosters customer loyalty
- A people-first attitude, with a strong desire to connect and serve customers in a personable way
- Confidence and friendliness, with excellent communication skills and a willingness to listen
- Proactivity in resolving customer concerns and taking initiative to improve the customer experience
- A flexible and adaptable approach, with a willingness to work shift hours, weekends, and public holidays
As a Guest Experience Leader, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. If you're passionate about delivering exceptional service and creating memorable experiences, we'd love to hear from you.
-
Customer Experience Manager
6 days ago
Singapur, Singapore Birds of Paradise Full timeCustomer Experience and Training LeadThe Customer Experience and Training Lead plays a pivotal role in ensuring our customers receive exceptional gelato experiences, fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience, executing training programs, and enabling a company-wide...
-
Customer Experience Manager
4 months ago
Singapur, Singapore PRISM+ Full timePRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...
-
Customer Experience Manager
4 weeks ago
Singapur, Singapore New Relic, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Global Technical Support team as a Customer Experience Manager. This role will play a critical part in ensuring a successful customer experience by leading the escalation management process and facilitating a positive support experience for our highest priority...
-
Customer Experience Manager
3 weeks ago
Singapur, Singapore New Relic, Inc. Full timeCustomer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our Global Technical Support team. As a key member of our team, you will be responsible for leading the escalation management process and providing a positive support experience for our highest priority customers.Key Responsibilities:Act as an escalation point for...
-
Customer Experience Manager
6 days ago
Singapur, Singapore United Overseas Bank Full timeAbout United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.About the DepartmentThe Channels & Digitalization function enables seamless...
-
Customer Experience Manager
4 days ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeCustomer Experience ExecutiveAs a Customer Experience Executive at LOTTE Travel Retail Singapore, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world-class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and...
-
Customer Experience Manager
1 week ago
Singapur, Singapore HANBAOBAO PTE. LTD. Full timeUnlock the Power of Exceptional ServiceAt HANBAOBAO PTE. LTD., we're passionate about delivering unforgettable experiences to our customers. As a Guest Experience Leader, you'll be the face of our brand, responsible for creating Feel Good Moments that leave a lasting impression.Key Responsibilities:Lead the charge in providing exceptional in-store...
-
Customer Experience Manager
4 weeks ago
Singapur, Singapore Phillip Securities Full timeJob SummaryPhillip Securities is seeking a highly skilled and experienced Customer Experience Executive to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesDevelop and implement effective...
-
Customer Experience Manager
4 weeks ago
Singapur, Singapore Singtel Full timeAbout SingtelSingtel is a leading telecommunications company that values diversity, inclusivity, and collaboration. We strive to create a fair and performance-based work culture that fosters innovation and customer connections.Role OverviewWe are seeking a Retail Executive to be the ambassador and face of Singtel in our retail stores across Singapore. As a...
-
Deputy Manager Customer Experience
2 weeks ago
Singapur, Singapore Careers@Gov Full time{"title": "Customer Service Manager", "description": "Job Title: Customer Service ManagerWe are seeking a Customer Service Manager to join our team at Careers@Gov. As a key member of our customer operations team, you will be responsible for building a strong service culture and upholding service standards in LTA.You will leverage data analytics to enhance...
-
Deputy Manager Customer Experience
1 week ago
Singapur, Singapore Careers@Gov Full timeJob Title: Deputy Manager Customer ExperienceWe are seeking a highly motivated and customer-centric individual to join our team as a Deputy Manager Customer Experience. As a key member of our customer service team, you will be responsible for building a strong service culture and upholding service standards in LTA.Key Responsibilities:Analyse data from LTA's...
-
Deputy Manager Customer Experience
2 days ago
Singapur, Singapore Careers@Gov Full timeJob Title: Deputy/Assistant Manager, Customer CommunicationsAbout the Role:We are seeking a highly motivated and customer-centric individual to join our team as a Deputy/Assistant Manager, Customer Communications. As a key member of our customer service team, you will be responsible for building a strong service culture and upholding service standards in...
-
Deputy Manager Customer Experience
5 days ago
Singapur, Singapore Careers@Gov Full timeJob Title: Deputy/Assistant Manager, Customer CommunicationsAbout the Role:We are seeking a highly motivated and customer-centric individual to join our team as a Deputy/Assistant Manager, Customer Communications. As a key member of our customer service team, you will be responsible for building a strong service culture and upholding service standards in...
-
Support Customer Experience Manager
2 days ago
Singapur, Singapore New Relic, Inc. Full timeJob Title: Support Customer Experience ManagerWe are seeking a highly skilled and experienced Support Customer Experience Manager to join our Global Technical Support team. As a key member of our team, you will be responsible for leading the escalation management process and providing a positive support experience for our highest priority customers.Key...
-
Support Customer Experience Manager
4 months ago
Singapur, Singapore New Relic, Inc. Full timeSupport Customer Experience Manager Support Customer Experience Manager Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with...
-
Customer Experience Insights Manager
3 weeks ago
Singapur, Singapore OCBC Bank Full timeAbout the RoleWe are seeking an experienced Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.You will work closely with experience designers, product management,...
-
Customer Experience Insights Manager
2 weeks ago
Singapur, Singapore OCBC Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.You will work closely with experience designers, product...
-
Customer Experience Insights Manager
3 weeks ago
Singapur, Singapore OCBC Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.You will work closely with experience designers, product...
-
Support Customer Experience Manager
6 days ago
Singapur, Singapore New Relic, Inc. Full timeJob Title: Support Customer Experience ManagerWe are seeking a highly skilled Support Customer Experience Manager to join our Global Technical Support team. As a key member of our team, you will be responsible for leading the escalation management process and providing a positive support experience for our highest priority customers.Key Responsibilities:Act...
-
Customer Experience Insights Manager
2 weeks ago
Singapur, Singapore OCBC Bank Full timeAbout the RoleWe are seeking an experienced Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.You will work closely with experience designers, product management,...