Part Time Library Assistant

2 days ago

Singapore beBeeLibrary Part time $35,000 - $45,000
Part Time Library Assistant

The Role

We are seeking a Part Time Library Assistant to join our team. As a key member of our library operations, you will play a vital role in ensuring the smooth functioning of our backend processes.

The Key Responsibilities

  • Manage backend operations within the library, including assisting with walk-in inquiries under the No Wrong Door policy.
  • Manage incidents and respond to fire alarms, troubleshooting and replenishing Book Bug cards as needed.
  • Address inquiries and feedback related to the Seat Booking System.
  • Assist Roving Officers with second-level inquiries, lost child situations, and other duties.

Volunteer Management

You will be responsible for conducting briefings for new volunteers, introducing them to the volunteer-run space and demonstrating tasks such as shelf reading, shelving, and straightening.

You will monitor volunteers' activities and report any issues or incorrect tasks to Library Officers (LOs). You will address volunteers' feedback at the end of each shift, which may include concerns about shelf organization during school holidays or feedback on volunteer behavior.

Other Backend Support

You will assist in processing various backend logistics, manage key movements for vendors, maintain visitor logs, handle and acknowledge deliveries, answer calls and operate intercom systems, monitor branch environment and operations via CCTV for smooth functioning, make public announcements as necessary, monitor and troubleshoot systems such as BBS MMS catalogues reservation locker auto sorter Tumblebooks, handle items received for Legal Deposit, conduct housekeeping checks including putting up new posters and replacing outdated ones, conduct building checks and report any faults identified.

The Skills and Qualifications Required

  • Customer Service
  • Troubleshooting
  • Announcements
  • Ebooks
  • Housekeeping
  • Books
  • CCTV
  • Intercom
  • Volunteer Management
  • Catalogues

The Benefits

This is an excellent opportunity to work in a dynamic and supportive environment. As a Part Time Library Assistant, you will have the chance to develop your skills and experience in a variety of areas, including customer service, troubleshooting, and volunteer management.

Apply Now

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