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Automation Solutions Specialist

2 months ago

Singapur, Singapore PSA International Full time

As a vital member of PSA International, you will engage with a diverse and global team dedicated to pioneering cargo solutions that foster more agile, resilient, and sustainable supply chains. You will play a crucial role in driving supply chain transformation through PSA's extensive network of ports, logistics, and supply chain solutions.

Develop Your Potential: We prioritize and provide exciting rotations, learning, and development opportunities that will enhance your career aspirations and broaden your business exposure across our global network.

Diverse, Equal Opportunity: We cultivate a sustainable work culture where all individuals feel welcomed, valued, respected, and empowered to express their ideas and beliefs freely. We believe that a diversity of thought and approaches strengthens our team.

Competitive Compensation & Benefits: We are dedicated to recognizing and rewarding your contributions to the organization. Our benefits packages are designed to enhance your quality of life by offering support for medical, dental, recreation, and more.

Job Overview:

Robotic Process Automation (RPA) is a transformative technology that allows users to configure software robots to mimic and integrate human interactions with digital systems to execute business processes. These software robots leverage the user interface to capture data and navigate applications similarly to human operators. They interpret data, trigger responses, and communicate with other systems to perform a variety of repetitive, rule-based tasks.

The RPA Specialist will oversee the comprehensive delivery of RPA projects and develop the RPA capabilities within the organization. This role encompasses requirements gathering, process mapping, solution design, robot development, and post-production support for business users. Candidates should possess experience in RPA technology and project delivery.

Key Responsibilities:

  • Conduct assessments of processes to identify suitable RPA use cases.
  • Gather business requirements from process owners and map workflows across various functions and departments.
  • Analyze process workflows and implement process improvement techniques.
  • Create comprehensive process documentation, including scorecards, process definitions, solution designs, and user manuals.
  • Design, test, and implement RPA solutions in accordance with the delivery lifecycle.
  • Troubleshoot reported issues, identify root causes, and provide timely resolutions.
  • Identify best practices and promote continuous improvement in RPA solutions.
  • Conduct RPA-related training sessions for local and international business units.
  • Provide mentorship to business users.
  • Publish informative articles related to RPA for stakeholders.
  • Organize new RPA initiatives to enhance adoption within the business.
  • Collaborate effectively within a team, taking the initiative to learn from one another.

Qualifications:

  • Preferably at least 1 year of experience in RPA implementation using UiPath.
  • Experience in process analysis and improvement techniques.
  • Interest in developing RPA solutions, libraries, and functionalities.
  • Experience working with .NET classes and objects.
  • Familiarity with markup languages (HTML, XML).
  • Hands-on experience with at least one programming language (C#, Python, Java, etc.).
  • Excellent communication skills to engage with individuals from diverse backgrounds, both technical and non-technical.
  • Fresh graduates in Engineering or Information & Communication Technology will be considered.