Senior Care Centre Manager

2 weeks ago

Singapore beBeeCare Full time $90,000 - $120,000

Job Title: Senior Care Operations Director

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As a seasoned professional, you will oversee the day-to-day management of a senior care centre. Your key responsibilities include maintaining a safe and healthy environment for clients, staff, and visitors.

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Key Duties:

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  • Lead and manage daily centre operations.
  • Ensure client welfare and safety are well taken care of in the centre.
  • Oversee admission/discharge, assessment, and overall care delivered to clients.
  • Track clients' outcomes and satisfaction levels.
  • Provide regular updates on client medical and functional conditions to caregivers.
  • Develop and review activities programs for clients and supervise their implementation.
  • Engage internal and external stakeholders in conducting meaningful activities to engage clients.
  • Organize and conduct multidisciplinary meetings to ensure holistic care of clients.
  • Manage transport fleet and ensure operational efficiency.
  • Manpower Management and Development: plan and manage senior care centre staff duty roster.
  • Provide overall operational leadership and supervision for centre staff.
  • Promote learning culture by supporting staff in upgrading their skills and knowledge through training and courses.
  • Ensure facilities, equipment, and assets are in good working condition with scheduled servicing and maintenance.
  • Responsible for proper management of resources which is cost-effective, meet quality and productivity standards.
  • Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
  • Responsible for incident management reporting, timely escalation, and resolution where possible.
  • Ensure that the Centre is running in compliance with requirements stipulated by MOH, government agencies, and all other relevant authorities.
  • Review and update Standard Operating Procedures (SOPs) on a timely basis in line with MOH service requirements.
  • Propose/implement measures to enhance continuous quality improvement.
  • Maintain high level of customer service and client engagement.
  • Manage feedback and complaints from clients, caregivers, visitors, and staff.
  • Collaborate with external partners to promote community engagement.
  • Engage and orient volunteers from interest groups, organized groups, agencies, institutions, or individuals.
  • Review and approve volunteers' programs according to guidelines/requirements.">

Requirements:

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  • Good communication and leadership skills.
  • Team player.
  • Registered Nurse or Allied Health Professional an added advantage.">

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