
Retail Store Leadership Role
3 days ago
Retail Store Manager - Lead and Drive Operational Excellence
We are seeking an experienced Retail Store Manager to lead our team and drive operational excellence in a dynamic, fast-paced retail environment. This is a full-time role for a highly skilled professional who can oversee store operations, manage staff, and deliver exceptional customer service.
Key Responsibilities:
- Lead and supervise a team of five or more retail staff in executing daily sales activities and store operations efficiently.
- Plan and manage staff schedules, including duty rosters, to ensure optimal coverage and alignment with sales targets.
- Deliver exceptional customer service in a dynamic, fast-paced retail environment.
- Oversee and maintain visual merchandising and product displays in accordance with the company's brand guidelines and standards.
- Provide guidance and support to staff on Point-of-Sale (POS) system operations and cashiering procedures.
- Conduct on-the-job training and customer service coaching to ensure staff competency and service excellence.
- Prepare and submit accurate weekly and monthly performance and sales reports to management.
Requirements:
- Diploma in Retail Management or related disciplines.
- Preferably with 3 years of managerial experience.
Benefits:
- Basic salary + Incentives.
- Employee Discounts.
- Dental and Optical Claim.
- Good career progression.
Other Information:
- Location: Island wide.
- Working Days/Hours: Rotating Shift from Monday to Sunday, 5 days' work week.
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