Empower Employees Through Strategic Learning Initiatives

5 days ago

Singapore beBeeDevelopment Full time $80,000 - $120,000
Job Title: Learning Development Manager">

Overview:

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As a key member of our team, you will play a pivotal role in developing and implementing training strategies that drive business success. You will work closely with department heads to identify skill gaps, design and deliver onboarding, service excellence and compliance programs, and monitor their effectiveness through feedback, performance metrics, and guest satisfaction scores.

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Responsibilities:

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  1. ">
  2. Develop and implement training strategies aligned with service standards and operational goals.">
  3. Conduct training needs analysis and collaborate with department heads to identify skill gaps.">
  4. Design and deliver onboarding, service excellence and compliance programs.">
  5. Monitor and evaluate training effectiveness through feedback, performance metrics, and guest satisfaction scores.">
  6. Manage digital learning platforms and coordinate with external training providers as needed.">
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Requirements:

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  • ">
  • Diploma or Bachelor Degree in Tourism, Hospitality, Business Management or equivalent.">
  • Minimum 5 years of experience in Learning & Development or employee engagement, preferably in hospitality, aviation, or service industries.">
  • Strong facilitation, communication, and stakeholder management skills.">
  • Passion for employee development and well-being in a fast-paced, customer-focused environment.">
  • Excellent verbal and written communication skills.">
  • Deep understanding of luxury service standards and guest experience expectations.">
  • Ability to multi-task and work effectively in a dynamic environment.">
  • Self-motivated and energetic.">
  • Proficient in Microsoft Outlook, Word, PowerPoint.">
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Benefits:

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This is an excellent opportunity to join a progressive organization that values continuous growth, engagement, and well-being among employees. We offer a dynamic work environment, competitive compensation package, and opportunities for professional development.

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What We Offer:

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We are committed to creating a positive and inclusive workplace environment that promotes a culture of continuous learning and care. Our team members enjoy a range of benefits, including comprehensive training programs, mentorship opportunities, and a supportive work environment.

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How to Apply:

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If you are a motivated and results-driven individual who shares our passion for employee development and well-being, please submit your application today.

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