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Radiology Customer Service Representative
2 weeks ago
Job Opportunity:
We are seeking an exceptional Customer Service Representative to provide professional support in our Radiology department.
Main Responsibilities:
- Deliver customer-centric service with a high level of professionalism
- Perform various frontline duties, including registration, appointment scheduling, and financial counselling
- Reconcile counter collections and submit reports in a timely manner
- Train new staff on department workflows and processes
- Participate in quality improvement initiatives
Requirements:
- Diploma with at least 2 years' relevant experience in healthcare or customer service
- Proficient in Microsoft Office applications
- Strong communication and interpersonal skills
- Experience in supervision and mentoring is advantageous
About the Role:
This role requires excellent communication skills, attention to detail, and ability to work effectively in a team environment. If you have a passion for delivering exceptional customer service, we encourage you to apply.