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2 weeks ago
Foster collaboration at the forefront of maritime innovation.
Roles and Responsibilities:As a Regional Service Planner, you will oversee the allocation of Field Service Engineers in the APAC region. Your focus will be on monitoring service requests, supporting training and competence development, efficiently planning on-the-job training opportunities, and capturing these opportunities.
- APAC Representation: Represent the APAC region for all resource allocation for maritime projects.
- Information Gathering: Collect information on maritime projects from various sources such as ERP, CRM, D365, local sales, and docking plans.
- Service Request Management: Monitor the APAC Service inbox and handle all incoming service requests related to maritime jobs.
- Planning Meetings: Organize bi-weekly planning meetings within the APAC region.
- OJT Management: Proactively manage on-the-job training opportunities in line with regional competence development plans.
- Training and Cost Tracking: Track and monitor training activities and related costs for the APAC region.
- Service KPIs: Track and monitor service-related KPIs such as declines.
- Non-Conformities: Track and monitor non-conformities and related costs and follow up to share lessons learned.
- Education & Experience: Bachelor's degree or Diploma in Business Administration, Engineering, computer science, or related field, with at least 5 years of experience in resource planning or service management, preferably in the APAC region.
- Industry Knowledge: Good understanding of the maritime industry, particularly marine aftermarket projects, and familiarity with APAC market dynamics.
- Technical Proficiency: Expertise in using ERP, CRM, D365, and project management tools.
- Skills: Excellent organizational, analytical, and communication skills, with the ability to manage multiple tasks in a fast-paced environment.
- Competitive pay and benefits.
- Professional and personal development and career opportunities.
- Attractive insurance policies and pension schemes.
Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity.
Drive innovation and shape the future of the maritime industry.
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