Medical Support Assistant
3 days ago
We are seeking a highly skilled and dedicated Medical Support Assistant to join our team at SINCERE HEALTHCARE GROUP (SINGAPORE) PTE. LTD.
About the RoleThis is a dynamic and challenging position that requires excellent customer service skills, strong communication abilities, and a passion for providing exceptional support to patients and healthcare professionals.
Key Responsibilities- Appointment Management: Register and schedule appointments for patients, ensuring seamless communication with our medical staff and clients.
- Patient Enquiries: Respond promptly and professionally to patient inquiries, addressing their concerns and needs in a timely and courteous manner.
- Administrative Tasks: Prepare case notes, forms, and other essential documents, maintaining accurate records and meeting deadlines.
- Clinic Maintenance: Ensure the clinic facility remains clean, organized, and well-maintained, contributing to a positive patient experience.
- Billing and Claims: Process invoices, collect payments, and prepare claims for insurance and Medisave reimbursement, adhering to established procedures.
- Pharmacy Management: Oversee inventory management, ordering medications, and maintaining an accurate record of stock levels.
- Language Skills: Ability to communicate effectively in Mandarin, with a minimum GCE 'O' level qualification and relevant experience in the healthcare industry.
- Customer Service Orientation: Proven customer service skills, a pleasant disposition, and the ability to handle sensitive situations with empathy and professionalism.
- Interpersonal and Communication Skills: Excellent interpersonal and communication skills, with the ability to work independently and manage pressure in a fast-paced environment.
- Technical Skills: Proficiency in Microsoft Office and a willingness to learn and adapt to new systems and processes.
We offer a competitive salary range of SGD $40,000 - $60,000 per annum, commensurate with experience, plus benefits including medical insurance, annual leave, and opportunities for professional growth and development.
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Medical Assistant
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