Galaxy Leadership Role

5 days ago


Singapore Gruppe Louis Vuitton Full time

**Job Description:**

 

The Galaxy Leadership Role is a highly esteemed position within Gruppe Louis Vuitton, requiring exceptional leadership skills and a deep understanding of the luxury retail industry. As a Universe Manager, you will be responsible for leading a team of professionals and driving the performance of your designated universe.

 

  • Team Management and Development:

Duties include developing managers to deliver the Louis Vuitton brand experience to every client, supporting them with coaching, identifying development needs, and partnering with trainers to create individual action plans. You will also be responsible for identifying, recruiting, and developing talents, securing succession plans in collaboration with the Store Director.

 

  • Client and Business Development:

Supporting the team in building long-term client relationships, leveraging clienteling tools, establishing a client-centric mindset in-store, and communicating corporate strategy through morning briefings or training sessions. You will also develop business by cultivating a comprehensive understanding of the universe and relating to relevant stakeholders, defining and implementing action plans to boost business and maximize product performance.

 

  • Selling and Floor Management:

Acting as a role model, demonstrating sales leadership to the team, fostering cross-selling, and ensuring Louis Vuitton standards are achieved. You will build and develop your own client portfolio, provide consistent feedback to the team, and coach them on the spot.

 

Requirements:

A minimum of 10 years' relevant work experience in retail, including at least 5 years of management experience, proven experience in leading large teams, and strong knowledge of the fashion and luxury retail industry. Excellent presentation skills, a strong business sense, and the ability to analyze, organize, and plan are essential. Interpersonal savvy, tactfulness, and diplomacy are also required.


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