Epic Software Implementation Specialist

2 days ago


Singapore EPIC HEALTHCARE SYSTEMS PTE. LTD. Full time
Job Summary

We are seeking a skilled Technical Services Analyst to join our team at EPIC HEALTHCARE SYSTEMS PTE. LTD. in Singapore. As a Technical Services Analyst, you will play a critical role in providing technical assistance to our customers related to the operation of their Epic software applications and underlying IT infrastructure.

Key Responsibilities
  • Provide technical support to customers through various channels, including phone, email, and on-site visits.
  • Assist customers with software implementation, configuration, and troubleshooting.
  • Collaborate with cross-functional teams to resolve technical issues and improve overall customer experience.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with the latest Epic software releases and features.
Requirements
  • Bachelor's degree or higher in a relevant field.
  • 1+ years of experience in technical or implementation support for Epic software.
  • Hold certifications in relevant Epic software applications and Chronicles Database Programmer and Caché.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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