Data Centre Operator

3 days ago

Singapore beBeeDataCentreOperator Full time $80,000 - $120,000

Are you looking for a career that lets you make a meaningful impact in the data centre industry? Our organisation is at the forefront of innovation, combining sustainability, connectivity and AI to set us apart as a next-generation data centre operator.

  • You will be responsible for managing DC Centralized Network Operations, ensuring incidents are responded to and escalated based on criticality, impact and SLA
  • Customer Request fulfilment and system management such as Electronic Visitation Management System
  • Perform benchmarking on system performance between all DCs and present to management
  • Based on system data collected, perform system performance matrix and translate to individual DC for efficient operational processes

To ensure accurate data collection, you will need to troubleshoot network connection issues relating to BMS/EMS/PQMS. You must also be equipped with an analytical mind to read, understand and digest data collected, providing information and recommendations for better data centre operation.

The role involves performing Event Monitoring for all Data Centre Facilities infrastructure, ensuring normal functioning (e.g. UPS, power, temperature control, humidity, water detection sensor etc.).

  • Ensure all DC supporting infrastructure (i.e., Building Monitoring System (BMS), Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System, etc) are functioning well.
  • Update and maintain all DC related documentation, including reports generation where needed
  • Coordinate with various stakeholders to fix technical issues and provide timely support to customers
Required Skills and Qualifications

Diploma in Engineering / IT with at least 2 years of experience in DC Operations is required. You should have good knowledge in Data Centre Facilities and Operations Support as well as Data Centre Operations Best Practice. A Basic Certificate of Infocomm Technology and ITIL Foundation Level Certification is also essential.

As a team player who can work independently, you must be able to multi-task and work under pressure. Good communication skills (both verbal & written) are necessary, along with analytical and problem-solving skills. A positive attitude and proactive approach are also required.

Benefits

Our organisation offers flexible work arrangements, a full suite of health and wellness benefits, ongoing training and development programs, and internal mobility opportunities.

Work Location and Shift

The role is based at our Jurong location and requires a 12-hour rotational shift.

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