Vehicle Service Expert

2 weeks ago


Singapore beBeeCustomerCare Full time $40,000 - $55,000

As a key member of our team, you will play a vital role in ensuring customer satisfaction and loyalty. This exciting opportunity calls for an individual who is passionate about delivering exceptional customer experiences.

Key Responsibilities:
  • Provide top-notch customer service by handling all customer requests in a timely and professional manner.
  • Offer personalized repair recommendations to ensure customer satisfaction.
  • Manage documentation with accuracy and attention to detail.
  • Assist customers during vehicle check-in, fostering a warm and friendly relationship.
  • Prepare repair quotations and cost estimates to facilitate seamless communication with customers.
  • Request spare part costs to ensure efficient ordering.
  • Respond to customer inquiries via phone, providing clear and concise information.
  • Attend to walk-in customers, resolving their queries and concerns promptly.
  • Perform administrative tasks to support business operations.
Requirements:
  • A minimum of NITEC in Automotive Technology to ensure technical expertise.
  • At least 3 years of experience in the Automotive Industry to provide valuable insights.
  • Excellent communication skills to effectively engage with customers and colleagues.
  • Ability to work independently with minimal guidance.
  • Possession of a valid Class 3 driving license.

The ideal candidate will have excellent communication skills, a passion for customer care, and a willingness to learn. If you are a motivated and skilled individual who is eager to take on new challenges, we encourage you to apply for this exciting opportunity.



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