Data Center Design Specialist

As a Design Expert, you will play a pivotal role in developing and implementing design solutions for our data center projects. Your primary responsibility will be to create innovative designs that meet the needs of our customers while ensuring adherence to our corporate design principles.

Key responsibilities include:

• Developing and managing design drawings and documentation for commercial projects within designated data centers and supporting other data centers in sub-regions as needed.
• Assisting the Platform Engineering team in producing contract drawings for Pre-Sales support and delivering them to the Sales team as part of contract documentation.
• Providing assessments on power, cooling, and square meter availability at the Initial Quote phase.
• Creating technical designs for customer lifecycle activities and amendments to ensure customer requirements and design artefacts are completed within agreed parameters.
• Generating Technical Handover documents, including Computer-Aided Design (CAD) layouts, customer rack layouts, floor layout plans, and Bill of Materials for installations.
• Ensuring adherence to Whitespace Design and Engineering Guidelines, following corporate design principles related to standardization of power, cooling, and space in the designs.
• Creating Work Orders to instruct Implementation Managers, remote hands, and vendors on task execution against solution design.
• Processing all design activities for customer life cycle orders (day two) as it relates to MACDs and partial/full terminations.
• Updating facility floor plans using Auto-Computer Aided Design (ACAD) and Data Center Infrastructure Management (DCIM) software.
• Updating and maintaining inventory systems (e.g., FNT, OpsView, etc.) for Space and Power to ensuring data integrity and completeness.
• Updating records of customers' power circuits using company DCIM software.
• Adhering to QHSSE Responsibilities Matrix.
• Providing support during audits at DLR sites, ensuring data integrity and alignment issues.
• Taking responsibility for administrative and documentation management within the Platform Engineering function.
• Determining customer opportunity density cooling limits and performing CFD when needed.
• Coordinating with the Capacity Planning team for the need to add incremental space, power, and connectivity installed capacity to support new customer transactions (Capacity Management).
• Managing ROFR/ROFO space in coordination with commercial management team (Capacity Management).
• Assisting Solution Engineers with pre-sales technical inquiries and design activities.
• Engaging in training programs, workshops, and self-directed learning to enhance skills and knowledge relevant to the role.
• Supporting sub-regional initiatives and activities to be an effective member of the cross-functional team.
• Engaging in customer interactions to support Sales and Solutions Engineers when required.
• Identifying opportunities for process enhancement, suggesting improvements that contribute to efficiency and effectiveness.
• Assisting in onboarding new team members, sharing knowledge, and helping them integrate into the team and company culture.
• Assisting with sustainability and environmental initiatives, aligning with the company's commitment to responsible practice.

To succeed in this role, you will need:

• A bachelor's degree in engineering, preferably electrical or mechanical.
• Significant years of engineering experience in mission-critical environments, preferably including data centers.
• Strong knowledge of Auto-Computer Aided Design (ACAD).
• Proficiency with Microsoft Office Suite (Visio, PowerPoint, Word, Outlook, Explorer) and/or equivalent.
• Experience of data centre design, business critical infrastructure management, and data centre environment awareness.
• Electrical, Mechanical, Network, or Operational data centre experience is a benefit.
• Rigorous attention to detail and application of standards and processes.
• Must be a self-starter, proactive, flexible, and able to work within deadlines.
• Ability to work on multiple tasks/projects.
• Strong problem-solving skills, including the ability to resolve customer design issues effectively.
• Must be detail-oriented with excellent communications, interpersonal, and oral/written presentation skills.
• Ability to travel and work onsite.
• Customer centricity and natural drive to work with other areas of the business to provide the customer with the best possible outcome.

As a Design Expert, you will enjoy:

• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Competitive compensation and benefits package.
• Recognition and rewards for outstanding performance.

If you are a motivated and experienced Design Expert looking for a new challenge, please submit your application with a detailed resume and cover letter outlining your qualifications and experience.