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E-commerce Merchant Partnership and Support Executive

1 week ago

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We are seeking an E-commerce Merchant Partnership and Support Executive to join our team. In this role, you will be responsible for managing day-to-day merchant communications, addressing inquiries, and resolving issues promptly to maintain a high level of customer satisfaction.

About the Team

We are a dynamic and innovative team, working together to drive growth and success in the e-commerce market. Our team members are passionate about delivering exceptional results, and we are committed to supporting their career development and growth.

Key Responsibilities
  • Manage day-to-day merchant communications, addressing inquiries, and resolving issues promptly
  • Collaborate with cross-functional teams to ensure client needs are understood and met

This role requires strong communication and interpersonal skills, as well as experience in an account management role within an e-commerce environment.