Taxi Operations Coordinator

2 days ago


Singapore SMARTE CARTE SINGAPORE PTE. LTD. Full time

At SMARTE CARTE SINGAPORE PTE. LTD., we are seeking a highly skilled and experienced Airport Taxi Management Officer to join our team.

Job Summary

This role is responsible for ensuring the smooth operations of taxi stands in the terminals, managing a continuous supply of taxis towards the taxi stands, and directing taxis to individual taxi bays.

Key Responsibilities:
  • Work as part of the Taxi Coordination Team to ensure seamless coordination between Taxi stands and smooth allocation of passengers to taxis based on First-in First Out principal.
  • Perform assigned roles (DG, RM, TSC, QM) according to established SOPs.
  • Manage and control passenger flow at taxi queuing areas.
  • Comply with SOPs and Safety Standards when assisting passengers.
  • Complete any other duties assigned by management.
Periodic Duties:
  • Suggest alternate transport modes to passengers.
  • Taxi diversion to other terminals/Taxi stands.
  • Attend to passenger enquiries.
Requirements:
  • Basic written/spoken English and/or secondary working language.
  • Customer-service oriented with good communication skills.
  • Neat and presentable.
  • Adaptable to change and a good team player.
  • Comfortable operating in a fast-paced environment.
Working Conditions:
  • Shift 1: 9:20pm - 10:30pm
  • Shift 2: 10:20pm - 6:40am

The estimated salary for this role is SGD $3,500 - $4,500 per month, depending on experience.



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