Community Outreach Specialist

20 hours ago


Singapore KAMPONG KAPOR COMMUNITY SERVICES Full time
Job Summary

We are seeking an experienced Community Outreach Specialist to join our team at KAMPONG KAPOR COMMUNITY SERVICES. The successful candidate will be responsible for managing assigned caseloads and implementing client intervention plans, providing information and referral services, and networking with community partners.

About the Role
The Social Worker (SW) for the Whampoa Family Service Centre (WFSC) will work closely with the Centre's casework system, supporting administration, intake, referral, evaluation, and closure of cases. Key duties include maintaining a reasonable caseload, identifying and assessing client needs, planning and implementing intervention plans, and collaborating with organizations to enhance work with families and the elderly in our community.

Key Responsibilities:
  • Casework & Counselling:
    • Maintain a reasonable caseload
    • Identify and assess client needs, then plan and implement appropriate intervention plans
    • Support the Centre's casework system, including administration, intake, referral, evaluation, and closure of cases
  • Information & Referral (I&R):
    • Provide appropriate information and referral services to individuals seeking assistance from our Centre
    • Support the agency's I&R standard operating procedures, including administration, intake, referral, outcome follow-up, and case closure
    • Network and outreach to residents and relevant partners in our community to identify and address community needs
  • Group Work and/or Community Work Programmes Development:
    • Plan, implement, monitor, and evaluate programs
    • Collaborate with team members to develop programs and identify the needs of families in our community
    • Liaise with organizations and partners to enhance work with families and the elderly within our community
    • Engage, motivate, and collaborate with volunteers in programs involving staff
  • Other duties:
    • Undertake additional responsibilities and duties as assigned by the Supervisor and Centre Head

Benefits:
This role offers a competitive salary and a comprehensive benefits package, including professional development opportunities, flexible working arrangements, and a supportive work environment. We are committed to helping our employees grow and succeed in their careers.

Salary: SGD $45,000 - $55,000 per annum

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