Senior Community Outreach Coordinator

4 days ago


Singapore PAP COMMUNITY FOUNDATION Full time
Job Description:

The Senior Community Outreach Coordinator will be responsible for reviewing referrals for befriending and buddying services, conducting home visits for clients, updating records on client status, and ensuring proper handovers of clients who reject or do not meet service criteria.

Main Responsibilities:

  • Deliver high levels of customer service and maintain frequent engagement with seniors and community partners
  • Support targeted outreach and provide quality befriending or buddying services to socially isolated seniors as guided by service requirements
  • Provide information and referral services to seniors or the community in need at the Active Ageing Centre
  • Support in Active Ageing activities and outings organised for the seniors
  • Maintain proper records, documentation on check calls, and information and referral of engaged seniors
  • Support and assist the Center Supervisor in compiling data to meet reporting requirements
  • Work closely with volunteers for befriending and buddying, ensure volunteers meet service requirements and there are no service lapses

Requirements and Qualifications:

  • Bachelor's degree or diploma from an accredited University or Polytechnic
  • Preferably with at least one year of working experience in an eldercare setting or befriending and buddying services
  • Good communication and interpersonal skills
  • Proficient in Microsoft (Word, Excel, and PowerPoint) and administrative skills
  • Adaptable, responsive to change, and resilient when encountering setbacks
  • Ability to work in the evening and on weekends when necessary

Estimated Salary: $45,000 - $60,000 per annum, depending on qualifications and experience.



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