Temporary Support Staff

1 day ago


Singapore beBeeTemporary Full time $3,000 - $4,500

Job Title: Temporary Support Staff

Job Description

We are seeking a skilled and organized temporary support staff to join our team. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our daily activities.

Key Responsibilities:

  • Manage the public email inbox and respond to queries in a timely manner.
  • Draft and respond to public's queries and feedback via email in a professional manner.
  • Escalate and report complex cases to supervisor for guidance.
  • Keep records of user enquiries/issues and replies.
  • Monitor email trends to identify common questions or issues and suggest improvements to our FAQs.
  • Track and update completion of e-learning quiz on Excel.
  • Escalate cases of non-completion to supervisor for guidance.
  • Generate reports and statistics.
  • Liaise with vendors and partners on event coordination and feedback.
  • Perform general administrative duties as assigned.
  • Assist in ad-hoc matters when necessary.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Proficient in MS Excel, Word, PowerPoint and Outlook.
  • Good communication and interpersonal skills.
  • Good writing skills.
  • Meticulous and systematic with administrative procedures.
  • Able to work independently and as a team.
  • Good organisational skills.
  • Past experience in replying to public queries and/or using a CRM system will be advantageous.
Benefits

This is an excellent opportunity to gain valuable experience and build your skills in a dynamic environment.

Working Arrangements

Working Hours: Mondays to Thursday: 8.30am to 6pm, Fridays: 8.30am to 5.30pm.

Location: City Hall, Hill Street.

Contract Period: October 1st, 2025 to September 30th, 2026.



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