SOAR Automation Specialist

2 weeks ago

Singapore ST ENGINEERING INFO-SECURITY PTE. LTD. Full time
About the Role

This position is focused on the automation and orchestration of security processing within the ST Engineering Info-Security SOC environment. As a key member of our team, you will have the opportunity to work on technology and processes with a global reach and be an integral part of the security controls that the company uses to protect its data and intellectual property.

To be successful, you will need to demonstrate your skills and aptitude to understand and support our complex systems and processes that enable the delivery of our world-class services. This position requires the ability to:

  • Work with various groups and stakeholders
  • Communicate effectively electronically and in person
  • Drive problems to resolution or know when to escalate and seek assistance
  • Work independently and as part of a team
  • Have a keen attention to detail and follow through on work items
Key Responsibilities

The successful candidate will be responsible for:

  • Proactive and creative creation of automated workflows to reduce manual processes and meet client requirements
  • Updating playbook documentation to ensure all creation, updates, and changes are recorded
  • Collaborating with the operations team, customer success manager, and threat detection team to ensure that the input and output of the playbook meets the requirements
  • Performing scripting tasks to create unique integrations or workflows (preferably in Python)
  • Being the Subject Matter Expert (SME) for all issues related to automation
  • Identifying opportunities to improve processes and/or tools to ensure the highest level of quality, including documentation, mentoring, and training sessions
  • Assisting with ad-hoc tasks as needed
Requirements

The ideal candidate will have:

  • Experience with SOAR, SIEM, and other security products within a SOC environment
  • Knowledge of cyber attack vectors, security threats, and mitigation techniques
  • Relevant professional certifications
  • The ability to deal with ambiguity associated with working in a fast-paced and changing environment
  • Understanding of or exposure to multiple programming languages
  • Knowledge and/or experience in reverse engineering of software
  • 1-3 years of experience in a SOC environment
  • Good knowledge/experience of ITSM processes
  • Good knowledge/experience of scripting in Python
  • Problem-solving skills with a good methodology for analyzing issues/problems, finding the root cause, and solving the issues/problems
  • A mindset and curiosity on how to automate workflows and improve processes within the SOC
  • The ability to work in a fast-moving environment with short turnaround times
  • A good team player with a keen interest in process flow and a preference for automation over manual work
  • The ability to work after office hours/activation to resolve SOAR issues

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