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SOAR Automation Specialist
2 months ago
This role is focused on the automation and orchestration of security processing within the ST Engineering SOC environment. The successful candidate will have the opportunity to work on technology and processes with a global reach and is an integral part of the security controls that the company uses to protect its data and intellectual property.
Key Responsibilities:- Proactively create automated workflows to reduce manual processes and meet client requirements.
- Update playbook documentation to ensure all creation, updates, and changes are recorded.
- Collaborate with the operation team, customer success manager, and threat detection team to ensure that the input and output of the playbook meets the requirements.
- Perform scripting to create unique integrations or workflows (preferably Python).
- Be the Subject Matter Expert (SME) for all issues related to automation.
- Identify opportunities to improve processes and/or tools to ensure the highest level of quality, including documentation, mentoring, and training sessions.
- Assist with ad-hoc tasks as needed.
- Experience with SOAR, SIEM, and other security products within a SOC environment.
- Knowledge of cyber attack vectors, security threats, and mitigation techniques.
- Possesses relevant professional certifications.
- Ability to work in a fast-paced and changing environment.
- Understanding of or exposure to multiple programming languages is a plus.
- Knowledge and/or experience in reverse engineering of software is a plus.
- 1-3 years of experience in a SOC environment is preferred.
- Good knowledge/experience of ITSM processes and 2-5 years of hands-on experience (Knowledge of ServiceNow ITSM/Sec Ops module is an advantage).
- Good knowledge/experience of scripting in Python with 2-5 years of hands-on experience (Knowledge of using Palo Alto XSOAR is an advantage).
- Possess and has experience in problem-solving skills with a good methodology of analyzing issues/problems, finding the root cause, and solving the issues/problems.
- Possess a mindset and curiosity on how to automate workflows and improve processes within SOC (Candidates with SOC background preferred).
- Possess the ability to work in a fast-moving environment with short turnaround times.
- A good team player with a keen interest in process flow and a preference for automation over manual work.
- Requires working after office hours/activation to resolve SOAR issues.
Work Location: Ang Mo Kio