Dental Clinic Service Professional

4 days ago

Singapore beBeeCustomerService Full time $3,500 - $5,500
Job Title

A Dental Clinic Service Representative is a pivotal role in the smooth operation of our dental clinics.

  • This position requires exceptional customer service skills to provide patients with an unparalleled experience.
  • The representative will be responsible for scheduling appointments, managing high-volume patient inquiries and ensuring clear communication about dental procedures and services.
  • The key to this role lies in effective follow-up with patients to confirm bookings and reduce no-shows.
  • Identifying patient needs and delivering personalized solutions that meet their expectations is crucial in this position.
  • Collaboration with other departments is essential in maintaining a positive patient experience.
  • Administrative tasks and daily clinic operations require attention to detail and expertise from the representative.

Requirements

  • A minimum of 2 years of experience working in a clinic environment is required for this role.
  • A Nitec qualification is the minimum educational requirement for this position.
  • The working schedule is 5.5 days per week with weekends worked from home (WFH).
  • Proficiency in computer skills is essential for performing administrative tasks efficiently.

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