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Academic Support Specialist

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Singapore beBeeAcademic Full time $40,000 - $60,000

Job Title: Academic Support Coordinator

About the Role

This is an exciting opportunity to join our team as an Academic Support Coordinator. As a key member of our academic support team, you will play a vital role in ensuring students receive the necessary guidance and support throughout their academic journey.

Key Responsibilities
  • Address student inquiries and provide clear communication of programme details and academic requirements.
  • Support students through their academic journey, monitoring attendance and intervening when necessary.
  • Process leave applications, manage inactive students, and assist with re-modules, course transfers, withdrawal requests, and deferment applications.
  • Monitor and address issues related to student conduct, ensuring compliance with institutional standards and providing guidance when needed.
  • Cordinate academic interventions for students requiring additional support, collaborating with the academic department to ensure effective solutions.
  • Manage Student's Pass cancellation and renewal for students, handle appeals related to assessments, and ensure fair and transparent processes.
  • Issue transcripts and certificates to students, ensuring accurate and timely delivery.
Required Skills and Qualifications
  • Minimum Diploma in any discipline.
  • Preferably 1 year of work experience in customer services within the education sector or fresh graduates are welcomed to apply.
Benefits

We offer a range of benefits to support your career development and well-being:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive working environment.
Others

We are committed to creating an inclusive and diverse work environment that values and respects all individuals. If you are passionate about making a difference in education and have excellent communication and problem-solving skills, we would love to hear from you