Traffic Operations Supervisor

2 days ago


Singapore Career Story Pte. Ltd. Full time
Job Description

We are seeking a skilled Traffic Operations Supervisor to join our team at Career Story Pte. Ltd.

Key Responsibilities:
  • Supervise and manage drivers and delivery assistants to ensure timely completion of tasks.
  • Report any safety violations or disciplinary issues involving drivers to the Operations Manager.
  • Ensure strict adherence to safety protocols and promote a culture of safety among team members.
  • Plan, schedule, organize, and assign daily tasks to the team.
  • Maintain constant communication with drivers to address any issues related to job assignments.
  • Coordinate with customers to address any issues related to jobs.
  • Report any cargo damage or traffic accidents to the Operations Manager.
  • Assist the Operations Manager in investigating incidents or accidents promptly.
  • Provide reports, including Incident Reports and CAPA, to the Operations Manager/Senior Manager as required.
  • Proactively request time extensions from customers for export collections when needed.
  • Plan and allocate appropriate vehicles and equipment for task assignments.
  • Ensure proper handling of company assets and equipment.
  • Schedule and oversee vehicle servicing and inspections.
  • Report any cargo discrepancies or delivery abnormalities to the immediate supervisor.
  • Monitor all deliveries and collections closely to ensure efficiency.
  • Assist in other import/export operations tasks related to the department.
  • Handle customer phone inquiries after office hours.
  • Follow up on drivers' feedback and consult with the Operations Manager when necessary.
  • Support the Operations Manager in monitoring vehicle maintenance schedules and coordinating arrangements.
  • Assist the Operations Manager in addressing daily operational queries and requests from customers.
  • Perform any other tasks as assigned by the supervisor.


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