Assistant Traffic Controller
4 days ago
Working Hours:
Mon - Fri: 12am to 8am and Sat: 12am to 4am
Responsibilities:
Supervise and manage drivers and delivery assistants
Report any safety violations or disciplinary issues involving drivers to the Operations Manager
Ensure strict adherence to safety protocols and promote a culture of safety
Plan, schedule, organize, and assign daily tasks to the team
Maintain constant communication with drivers to ensure timely completion of tasks
Coordinate with customers to address any issues related to the jobs
Report any cargo damage or traffic accidents to the Operations Manager
Assist the Operations Manager in investigating incidents or accidents promptly
Provide reports, including Incident Reports and CAPA, to the Operations Manager/Senior Manager as required
Proactively request time extensions from customers for export collections when needed
Plan and allocate appropriate vehicles and equipment for the tasks
Ensure proper handling of company assets and equipment
Schedule and oversee vehicle servicing and inspections
Report any cargo discrepancies or delivery abnormalities to the immediate supervisor
Monitor all deliveries and collections closely to ensure efficiency
Assist in other import/export operations tasks related to the department
Handle customer phone inquiries after office hours
Follow up on drivers' feedback and consult with the Operations Manager when necessary
Support the Operations Manager in monitoring vehicle maintenance schedules and coordinating arrangements
Assist the Operations Manager in addressing daily operational queries and requests from customers
Perform any other tasks as assigned by the supervisor
Qualifications & Requirements:
Minimum secondary school education
At least 3 years of experience in a similar role
Strong communication skills
Proficient in reading and writing English
Ability to manage stress in a fast-paced environment
Willing to work at Changi Airline Road
Flexible to start work at 12 AM and work until 8 AM
5.5-day work week with OT applicable
Application Process:
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Kho Tong Hai | EA Reg No: R
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